F.A.Q

Here is a list of solutions to various queries usually asked by our users. Feel free to add your personal query at our comment section and our qualified staff will immediately get back to you. Make sure you have first gone through the rest of our library website to be sure that your question has not been answered elsewhere.

OFF-CAMPUS E-RESOURCE ACCESS

How to access e-books and e-journals on and off the campus network

Self-register to access e-books and e-journals by simply clicking on this link https://elibraryku.remotexs.co/user/register
Once you are successfully registered, check your registered email for further instructions.

Nb: You are required to use your KU email for the registration

How can I register for corporate email?

Go to http://googleapps.ku.ac.ke
Follow instructions as provided.
Incase of difficulties seek help.

EDUROAM WIFI ACCESS

How to connect to Eduroam Wifi?
Before trying to connect to eduroam, ensure you get your login credentials from IT Support team at support.ku.ac.ke
It is easy to connect to eduroam just use one of the guides on this link :http://www.ku.ac.ke/2015-12-14-13-10-30/2016-09-13-07-42-06/2016-09-13-07-50-47 Please note: you will be asked for login credentials when accessing the wifi.

LIBRARY CATALOGUE

How can I find a research work on a certain topic?

Visit our library catalog. From there click ‘Advanced search’. Under ‘Search for’ enter your search then scroll down to the ‘Limit to any of the following’ section. In that section tick ‘Thesis’. After that scroll down and click search. This search will show you the various research work done in KU that relate to your title.

I would like to know more about the library account for students. I have often seen this Log in box whenever I open the Library catalog. How I can log in such account.

Logging in the library catalog is temporarily suspended. Searching for information materials in the library catalog is however still possible without logging in.

What do i do to renew a book?

We currently don’t have this service due to the high demands for the available copies.

I have noticed there are some books that come with DVDs that contain the entire notes on the same book. Can students ever get access to these DVDs?

Yes, just note its call number and request for it from the respective short loan counter.

E-RESOURCES

Can I access past papers online?

The following are the steps in accessing KU past papers.

1. Go to the e-resources link on the maktaba platform

2. Log in to the platform

3. Scroll down the list of e-resources to the e-books category. The past paper link is listed in this category of e-resources

How do i get the usernames and passwords required to access online journals and books?

Refer to “How to access e-books and e-journals on and off the campus network” on this page

I am a student from outside Kenya and am interested in some thesis from your institution. Is it possible that you send me a .pdf version or the contacts of the author?

Our thesis and dissertation are available online at our Institutional Repository

What’s the process & requirement for registering with the library in order to start using the library services?

For a KU student to use the library, they need to come with their student ID. In a case where you don’t have one you can come with your national ID and admission letter, until the student ID is provided to you. The only service you cannot access without your student ID is borrowing of library materials.

How can CISCO students access the library as they are normally not issued with School ID cards which are needed so as to access the library?

CISCO students can access the library using their Cisco registration forms. They can however not borrow books.

COMPUTER LABS

How many hours or minutes should people take in the computer room?

Each user is given 2hours to use the computer labs. You should first register to use the computers and you can also book for space after every 2hrs from 9 a.m.

CAREER OPPORTUNITIES

How can I get a job in the library?

The way to get a job with us is to send your application and CV to the Deputy Vice Chancellor (Administration) or drop it at the HR office and when there is a vacancy the university will contact you.

Is it possible to get an attachment in the library?

Attachments in the library are applied through the Deputy Vice Chancellor (Administration) office. However if you are a library and information science student from KU, you apply through the department’s chairman.